Got questions? We have answers!
Your Virtual Assistants are smart & talented professionals. They are college - educated from the best colleges in India & have 5+ years of experience in handling your business requirements.
We have Virtual Assistants based in India and are deployed across different time zone, so we can accommodate clients in every different time zone.
Our Virtual Assistants have one or more of the following skill sets: research, customer service, social media, email management, MS office support, website design & development, accounting, data entry services and others. Once we get to know your requirements, we’ll match you with either one dedicated virtual assistant or a dedicated assistant with a small extended team to support you with the full range of skills you need for your business. See "Our Services " page for more information.
We don’t directly train the Virtual Assistant or Virtual Staff for you. However, the Virtual Assistant assigned to work with you will have the professional background and skills to perform the tasks you have requested. However, you will need to train them in how your business works and in your business-specific systems and procedures. We recommend that you have a written manual, if you don’t, we’ll create one for you!
Your Virtual Assistant will always respond within a few hours during the business day, and by the next business day for off-hour or weekend requests. When you begin working with your Virtual Assistant, you'll be able to establish a routine that works best for you both as you determine how best to allocate the time you have purchased in your monthly plan.
The turnaround time is normally 24 hours based on the nature and time constraint of the task. However, once you assign the task to your Virtual Assistant, he will review the task details and let you know the turnaround time.
This is the one and only price plan we offer. Clients need not to buy a plan upfront. They can start using our services first and pay later. On the last day of every month, your Virtual Assistant will send you the time utilization sheet that will have a break up of time spent on all the tasks that has been performed for that month. Based on the total time utilized, clients have to process the payment at the agreed hourly rate.
For your convenience, we accept paypal, bank transfer and western union money transfer.
Holidays, illness, weddings, vacations or personal stuff doesn't matter with our team because we have always people around to assist you. We always have a trained backup available for you to provide uninterrupted services.
We work during business hours, Monday to Friday. However, we can allocate a Virtual Assistant to work over a weekend if the project demands.
Yes, of course! Your Virtual Assistant can easily communicate on your behalf and as an integral part of your team.
Phone, email, skype, slack, hangouts, whatsApp. It’s all up to you.
You are assigned to one, main dedicated Virtual Assistant. All of our Virtual Assistants are experts in their respective areas – administrative, wordpress, marketing, social media etc. This means that, it may require one or more skill sets to work on your project. It is unrealistic to believe that one person can be good at everything that you may need a Virtual Assistant to do. That is why, we understand the value of having built a strong team of different individuals who all work together to get the job done. Still, personal connection is important to us which is why you have your main, dedicated Virtual Assistant.
Our full service Virtual Assistant team works with a wide-array of corporations, business owners, entrepreneurs and non-profits, ranging from one-man shops to organizations with annual revenue in the millions. The flexibility and quick turnarounds is something that makes us stand out from other Virtual Assistant agencies.
Never. We don’t require you to be locked in for any length of time. We want you to stay with us based on our proven success, not because a piece of paper says so.
This isn’t an “apples-to-apples” comparison. The reason is, when you are evaluating hiring someone in-office and onsite, you are typically only factoring in the hourly wage. You must also include the cost of office equipment, office space, office supplies, benefits (insurance, retirement), perks, workman’s compensation insurance, employment taxes (FICA), and the additional investment of time and money during the hiring and training process. These expenses are all eliminated when you work Virtual Assistant. Keep in mind, when you work with us, we don’t cost you a single penny in overhead. We only charge for the productively utilized hours.
Our lawyers developed strong Non-Disclosure and Confidentiality Agreements that all team members sign. Protecting your intellectual property is important to us. Additionally, you may request that we sign your own NDA.